TruePick (“we”, “us”, “our”) operates the website truepick.net (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect personal data when you use our Site, and what rights you have under applicable data protection laws (including the GDPR and the Austrian Data Protection Act).
1) Who is responsible (Controller)
Controller: TruePick
Owner / Legal entity: moniq e.U.
Address: 4861, Schorfling, Austria
Email (privacy contact): hello(at)truepick.net
Country: Austria
Data Protection Officer (DPO): We are not required to appoint a DPO at this time. If this changes, we will update this policy.
2) What we collect and why
We process personal data only when necessary and for specific purposes. Depending on how you use the Site, we may process:
2.1 Server log data (automatic)
When you access the Site, our servers may automatically log certain information (e.g., IP address, date/time, requested URL, referrer URL, browser/OS, and status codes). We use this data to ensure security, prevent abuse, troubleshoot issues, and improve performance.
Legal basis: Legitimate interests (Art. 6(1)(f) GDPR) – operating a secure and reliable website.
2.2 Contacting us
If you contact us (e.g., via email or a contact form), we process the data you provide (such as your name, email address, and message) to respond to your request.
Legal basis: Legitimate interests (Art. 6(1)(f) GDPR) or performance of a contract / steps prior to entering into a contract (Art. 6(1)(b) GDPR), depending on the nature of your request.
2.3 Comments (if enabled)
If comments are enabled and you leave a comment, we process the data you submit (e.g., name, email, comment content) and technical data that may be collected to prevent spam (e.g., IP address).
Legal basis: Legitimate interests (Art. 6(1)(f) GDPR) – community interaction and moderation; or consent (Art. 6(1)(a) GDPR) where required.
2.4 Newsletter (if enabled)
If you subscribe to a newsletter, we process your email address and any optional data you provide to send updates.
Legal basis: Consent (Art. 6(1)(a) GDPR). You can withdraw consent at any time using the unsubscribe link in each email.
2.5 Analytics and measurement (if enabled)
We may use analytics tools to understand how visitors use the Site (e.g., pages visited, time spent, approximate location, device and browser information). We use this information to improve content and user experience.
Legal basis: Consent (Art. 6(1)(a) GDPR) where required for non-essential cookies/trackers; otherwise legitimate interests (Art. 6(1)(f) GDPR) for strictly necessary, privacy-friendly measurement (if configured accordingly).
2.6 Affiliate links (Amazon and other partners)
Some pages may include affiliate links. If you click an affiliate link and make a purchase, we may earn a commission. Affiliate partners (such as Amazon) may use cookies or similar technologies to track referrals and attribute purchases.
Legal basis: Consent for non-essential cookies/trackers where required; otherwise legitimate interests (Art. 6(1)(f) GDPR) – monetizing the Site and measuring affiliate performance.
3) Cookies, tracking, and consent
Cookies are small text files stored on your device. We may use:
- Strictly necessary cookies (required for core functionality and security).
- Preference cookies (to remember settings, if applicable).
- Analytics cookies (to measure and improve performance, if enabled).
- Affiliate/marketing cookies (to track referrals and attribute commissions, if enabled).
3.1 Managing cookie preferences
You can manage cookies in your browser settings (e.g., deleting existing cookies or blocking new ones). If we use a consent banner, you can also adjust your preferences there.
3.2 Amazon affiliate tracking and OneLink redirection
If you click an Amazon affiliate link, Amazon may set cookies and process data to attribute purchases and manage its affiliate program. We may also use Amazon “OneLink” functionality, which can redirect visitors to the most relevant Amazon storefront based on their region and product availability.
For details on how Amazon processes personal data, please refer to Amazon’s privacy policy and cookie notices applicable to your region.
4) Who we share data with (Recipients)
We do not sell personal data. We may share personal data only as needed with:
- Hosting provider (processor): ChemiCloud (website hosting, server logs, and storage as required to deliver the Site).
- Email/communications providers (if used for contact forms/newsletters).
- Analytics providers (if enabled and consented).
- Affiliate partners (e.g., Amazon) when you click partner links and are redirected to their services.
- IT/service providers (maintenance, security, backups) acting as processors.
- Authorities where legally required.
5) International data transfers
Some providers may process data outside the European Economic Area (EEA). Where required, we use appropriate safeguards such as adequacy decisions or standard contractual clauses, and implement additional measures when appropriate.
6) How long we keep data (Retention)
- Server logs: Typically retained for a limited period (e.g., days to weeks) unless needed longer for security investigations.
- Contact requests: Retained as long as necessary to handle your request and for reasonable follow-up; longer if legally required.
- Newsletter data: Kept until you unsubscribe.
- Analytics data: Retained according to tool settings (if enabled).
7) Security
We use appropriate technical and organizational measures to protect personal data (e.g., access controls, HTTPS encryption, updates, backups, and security monitoring). No method of transmission or storage is completely secure, but we work to protect your information.
8) Your rights (GDPR)
Depending on applicable law and your circumstances, you may have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Delete your data (where applicable)
- Restrict processing (where applicable)
- Data portability (where applicable)
- Object to processing based on legitimate interests
- Withdraw consent at any time (without affecting prior processing)
To exercise your rights, contact us at hello(at)truepick.net.
8.1 Right to lodge a complaint
If you believe our processing violates data protection law, you have the right to lodge a complaint with a supervisory authority. In Austria, this is the Austrian Data Protection Authority (Datenschutzbehörde).
9) Children
This Site is not directed to children. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, please contact us so we can take appropriate steps.
10) Third-party websites and services
Our Site may contain links to third-party websites (including affiliate partners). We are not responsible for the privacy practices of those third parties. Please review their privacy policies when you leave our Site.
11) Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The updated version will be published on this page.
12) Contact
If you have questions about this Privacy Policy or our data practices, contact us:
- Email: hello(at)truepick.net
- Address: 4861, Schorfling, Austria